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ISABELLE RANGE: All confirmed pre-orders will be subject to a 20% NON REFUNDABLE DEPOSIT to be paid within 24hours of order. If deposit is not received within that time, the pre-order will be forfeited & the next person on the “wish list” will be contacted

Pre-orders can be paid by: Credit card over the phone – Payment at the shop – PayPal at – or by direct deposit to our bank account (details to be supplied as required)

MINIMO RANGE: No Deposit is required on any of these pieces, but Pre-orders are recommended

PLUSH & PLUMO RANGE: No Deposit is required on these pieces with the exception of any piece over $350 (the 20% NON REFUNDABLE DEPOSIT will apply to any of these pieces)

A 5% discount will be offered on the original purchase price if paid in full when orders arrive & you have been contacted.

Because of a new pricing structure from Charlie Bears for the Retailers, postage will be at your own cost & a quote given on individual orders as they arrive.

As in previous years please remember that there will be a waiting period for pieces pre-ordered to arrive, & that all stockists don’t get their stock at the same time, plus not all the allocation can come in the one delivery. BUT, when your pre-order has been confirmed by us & you have paid your deposit your order is confirmed & it will arrive at some point …. We have no control as to when our stock will arrive

Have fun :) regards Carolyn & Jeff

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